Although our learning materials are specifically designed for the needs of adults and teens 13 and up, younger students may be admitted as an exception as long as the minimum age is observed.

• Participants for classes conducted live online need to be at least 8 years old if no parent is present


• Participants for classes conducted in person, WHEN AVAILABLE, need to be at least 13 years old if no parent is present

Even though we suggest to follow our teaching material developed in house and that we suggest to cover one chapter of it per level, you can always request your tutor, in private classes, to cover less or more content per hour, to dedicate time to cover prior material, and/or to just practice with what you have learned so far. Just keep in mind that if going slower, the number of hours purchased may not be sufficient to cover all of the suggested material for a level. If this were to be the case, you can always purchase more hours later on so that you can resume where you left off. :) On the other hand this flexibility will allow you to go faster or skip content when you both see fit.

Because your classes are conducted on a private basis, your level can be changed at any time. Just be aware that knowledge of grammar in isolation is not enough to decide what level you should work on, and that the most important criteria should be instead how well you use that knowledge as part of a normal conversation.

Before deciding on any changes, consider waiting until meeting with your tutor a few more times. Jumping up a level too soon only because your first class may have seemed to be too easy, because the homework was too easy, or because the topics to be covered in class had already been seen before, may be detrimental. In order to be placed one whole level up, all of the topics, vocabulary, tenses and structures of a level, not only need to be understood but also need to be used verbally in conversation.

Some good alternatives to switching right away may be to cover content faster or skipping some chapters that cover knowledge that you already master. You can also request your tutor to replace the homework suggested for each chapter for something adequately challenging for you such as writing essays or preparing for oral presentations in class.

You may also mix and match syllabi. You may discuss these options directly with your tutor, need be.

With private classes you are in control. These classes can be personalized to your specific interests whether they are:

• open conversations about current events or hispanic culture,
• grammar,
• vocabulary acquisition,
• essay writing,
• literature,
• industry needs, or even
• standardized Spanish test preparation.

Normally though, most of our Spanish students are mostly interested in improving their speaking abilities. We strongly believe that this objective is not achieved in a short time by paying too much attention to grammar. It is indeed grammar that makes most people lose confidence while speaking. The idea is that there is only a limited amount of time to be exposed to the language. Studying grammar would distract you from your ultimate objective.

Our Spanish classes are very practical and conducted almost entirely in Spanish using a speech that gently increases in complexity, speed and sophistication so that you can get the feeling that you are understanding almost everything that the tutor is saying. You will learn to speak in Spanish in a context that considers your unique needs, interests and prior knowledge simply because we know students will learn faster when they are paying attention to something they care about.

• Most private classes (one-on-one or private groups) would last 2 hours each, their recommended minimum length. This recommended minimum length allows you, your peers and your tutor to minimize the time you need to spend commuting relative to the time invested in attending classes. This recommended minimum length also allows you to have sufficient time to do all the class dynamics required to be done at once. This will make you notice significant improvement over time.


• Because 1-hour-long classes complicate the school logistics which adds costs, the price for these 1-hour-long sessions will be slightly higher than those of the recommended minimum length of two hours.


• Spanish immersion classes (8 or more hours per week) however, could last as long as 4 hours each.


• Each hour will last 55 minutes to accommodate for a 5-minute break and an adequate transition between different classes.

Our instructors are very passionate about teaching the language, sharing their culture and having their students communicate verbally in Spanish. Because of the intensity of the experience, you will most probably not feel that time is passing by until your session ends.

Our program and materials are interesting and engaging. If you fear that you will lose your focus after an hour, rest assured that your tutor will keep you engaged and interested all throughout the session.

The number of hours per week that you should consider enrolling for depends on how urgent your need to learn Spanish is.

• Most of our students meet with us anywhere between 2 to 16 hours per week, subject to availability.


• Because of other personal and professional commitments, many students choose to meet just 2 hours per week, which is still effective as long as there is a long-term commitment to learn the language.


• In addition, students are expected to study at home on their own the same number of hours per week that they meet with their instructor to read in advance what they will be working with on the next class, and to do related homework. Therefore, meeting for example 2 hours per week with your instructor translates into an extra 2 hours of self-studying at home, adding up to 4 hours per week of total commitment to your Spanish learning.


• Average students complete a full level of instruction after meeting with their Spanish tutor for 16 hours.


• There are 10 levels of instruction: 4 beginner, 3 intermediate and 3 advanced. We label our levels by color, though, going from the Pearl Belt (Beginner 1) to the Black Belt (Advanced 3).

Although we offer private class students the option to choose to have classes anywhere between 2 to 16 hours per week (subject to availability), what we would call an immersion experience based on the number of hours of classes per week would be having classes 8 to 16 hours per week.

For example:

• If you choose to meet with us 16 hours per week (immersion), you will complete any of our 10 levels of instruction in 1 week. You will most probably be meeting 4 times per week on 4-hour-long sessions.


• If you choose to meet with us 8 hours per week (semi-immersion), you will complete any of our 10 levels of instruction in 2 weeks. You will most probably be meeting 4 times per week on 2-hour-long sessions.

With One-on-One classes you are required to have a default schedule so that we can guarantee that we will always have time for you on each of the weeks that will have been allocated to you until your expiration date. This means that you are expected to meet regularly with your tutor every week at the same times and days.

If your schedule changes every week, you can consider having your classes on a floating schedule which allows you to agree with your tutor on a week-by-week basis on when to have your next session, subject to the times/days that he/she has available in the given week. There may be weeks when you may not be able to find a mutually convenient time/day but a floating schedule would not restrict you with an expiration date as tight as the one you would have with regular classes. Classes will still expire if unused within a reasonable period of time to be defined case by case.

If you can commit to the same time and day for most weeks but expect that you will not be able to make it to some of them, you can just agree with your tutor directly on make up dates for those classes that you will be missing by choosing from what he/she has available on the upcoming week. Please make sure that you:

• Notify your tutor of the need to miss a class with at least a 24-hour notice to avoid losing that class as missed without makeup, and that


• All of your sessions are completed by the allocated number of weeks.

Specific alternative make up dates cannot be reserved with more than a week in advance. Scheduling them with more time in advance will be unfair to your tutor as they will block off a time and day that he could dedicate regularly to another student.

Absolutely! If your friend plans to attend nearly all of the sessions together with you, we would be happy to welcome him or her at no additional cost as long as she has a level of fluency and knowledge compatible with yours. However, to maintain a smooth learning experience for all participants, we do not recommend or encourage having other students attend the sessions only occasionally.

If compatible and equally committed, you can therefore invite him to join you for free, or you can split the cost.

If more than one other person is interested in joining you, consider instead assembling your own private group. Learn more about this option here.

You can certainly purchase a reduced-price 55-minute one-on-one sample session with your Spanish tutor for:

• $49 if meeting online, or


• $59 if meeting at a cafe or other public space AND in-person classes are available, or


• $79 if meeting at your office or home, provided that your home is within our area of influence AND in-person classes are available.

On this sample session, you will have the chance to:

1. meet your Spanish tutor, and


2. familiarize yourself with our Spanish program, teaching materials and methods

For their peace of mind, new students will also have the chance to request a change of tutor or a full refund, after having their first regular class, if they think our Spanish program is not compatible with their needs. Students can communicate this request via email within the following 48 hours after their first class. After that deadline they will only be entitled to partial refunds that would correspond to the number of hours not yet used. Sessions missed without proper minimum 24-hour notice would be considered used.

To purchase a sample session, please follow these steps:

1. Submit an application if you have not done so already. Please do not forget to include a note saying that you are first interested in having a sample session.


2. Once you are accepted into the program and suggested a time/day to have your sample session, please submit the corresponding fee through our payment center.


3. Wait up to 5 business days for our confirmation via email.

Our Spanish classes are usually available all year long except during national and religious holidays. They could take place during regular business hours, at night or on weekends.

In order to receive a proposal that considers your schedule preferences and our current availability, please submit a non-commitment  online application. Your application will be responded within 5 business days.

If you only have a limited number of weeks to study with us, you can choose to meet with us from 2 hours per week to 16 hours per week, subject to availability in your area. Typical and recommended minimum length of a session would be 2 hours. Maximum length of a session would be 4 hours. Minimum purchase is a total of 16 hours.

For example:

• If you choose to meet with us 16 hours per week, you will complete any of our 10 levels of instruction in 1 week. You will most probably be meeting 4 times per week on 4-hour-long sessions.

• If you choose to meet with us 8 hours per week, you will complete any of our 10 levels of instruction in 2 weeks. You will most probably be meeting 4 times per week on 2-hour-long sessions.

• If you choose to meet with us 4 hours per week, you will complete any of our 10 levels of instruction in 4 weeks. You will be meeting 2 times per week on 2-hour-long sessions.

• If you choose to meet with us 2 hours per week, you will complete any of our 10 levels of instruction in 8 weeks. You will be meeting once per week on a 2-hour-long session.

Please be aware though that in addition to committing to attend your sessions, students are expected to study at home on their own the same number of hours per week that they meet with their instructor and to read in advance what they will be working with in the next class, and to do the related homework. Suggested number of hours per week to dedicate to these at-home activities is the same number of hours that you will be meeting with your tutor. Therefore, meeting for example 2 hours per week with your instructor translates into an extra 2 hours of self-studying at home, adding up to 4 hours per week of total commitment to your Spanish learning.

One-on-One sessions or private (self-assembled groups) can start as quickly as 7 days after your tuition is received. This wait time is required to give us ample time to coordinate all the logistics and for your tutor to adequately prepare for your first class.

Before submitting your tuition though, you would need to apply to our Spanish program and be accepted.

You may be able to schedule make up sessions if you register for private classes provided that you:

1. Notify your tutor directly of this need at least 24 hours before your scheduled session to be missed, AND


2. Complete all of your sessions within the allocated number of weeks (prior to your expiration date), AND


3. Choose from what she has available on the current or following week of when you would like the make up session to take place.

Specific alternative make up dates cannot be reserved with more than a week in advance. Scheduling them with more time in advance will be unfair to your tutor as they will block off a time and day that he could dedicate regularly to another student.

This means that you may need to agree with your tutor directly on when to have your make-up classes by choosing from his/her availability at the time of your request. If, for example, you are meeting once per week, you may need to meet twice per week in any of the prior or remaining weeks left. Another alternative would be to have your prior or remaining sessions run longer if possible.

Extending the term more than the allocated number of weeks would also be unfair to the tutor as once a student is assigned to a time slot, the tutor cannot use that time slot to any other student. Extending the term will make the tutor not make her ends meet.

If you registered for private group classes, all students in the group would need to agree.

If attending private classes in person, an alternative to missing classes when traveling is to have your Spanish classes live online at your usual times and days. If you are traveling to a different timezone, class would still need to take place at your regular times and days (usual time zone).

• If there is a National or Religious Holiday or if Thanksgiving/Christmas/New Year's Weeks fall within your pre-paid term, your term may be extended accordingly to compensate for that Holiday.

• To see a list of all Holidays observed, please click here.

• However, sessions will take place during public Holidays if both (1) student(s) and (2) teacher agree on having the session anyway.

With One-on-One classes and private group classes your are required to have a default schedule so that we can guarantee that we will always have time for you on each of the weeks that will have been allocated to you until your expiration date. This means that you are expected to meet regularly with your tutor every week at the same times, days and location.

If your schedule changes regularly, you can consider instead having your classes on a floating schedule which allows you to agree with your tutor on a week-by-week basis on when to have your next session, subject to the times/days that tutor has available in the given week. There may be weeks when you may not be able to find a mutually convenient time/day but a floating schedule would not restrict you with an expiration date as tight as the one you would have with regular classes. Please note that these classes will still expire a month after their projected end date. Therefore, please make sure that you use all of your classes by then.

If on the other hand you foresee that you will not be able to meet at your regular day and time only in a few instances, you may be able to reschedule a class provided that you:

1. Notify your tutor of this need at least 24 hours before your scheduled session to be missed, AND


2. Complete all of your sessions within the allocated number of weeks (prior to your expiration date).

This means that you may need to agree with your tutor directly on when to have your make-up classes by choosing from what tutor has available in the upcoming week. If, for example, you are meeting once per week, you may need to meet twice per week in any of the prior or remaining weeks left. Specific alternative make up dates cannot be reserved with more than a week in advance. Scheduling them with more time in advance will be unfair to your tutor as they will block off a time and day that he could dedicate regularly to another student.

Unfortunately it is not possible to reserve a specific time slot unless the student attends regularly every week. Reserving a specific time slot and meeting only every other week would unfairly block our tutor’s schedule without allowing him to conduct classes with any other student on that specific time slot on the weeks when you do not meet as almost all other students do expect to meet on the same times and days each week.

With private classes students are required to have a default schedule so that we can guarantee that we'll always have time for that student on each of the weeks that will have been allocated to him/her until your expiration date. This means that the student is expected to meet regularly with the tutor every week at the same times, days and location.

If you can only meet every other week, you can consider instead having your classes on a floating schedule which allows you to agree with your tutor on a session-by-session basis on when to have your next session, subject to the times/days that he/she has available in the upcoming week. There may be weeks when you may not be able to find a mutually convenient time/day but a floating schedule would not restrict you with an expiration date as tight as the one you would have with regular classes. You may continue meeting on your most desired times/days for as long as that time slot is not secured by any other student committing to using that time slot regularly. Whenever you can meet, you can notify the tutor of your interest, to explore her availability, with an advance notice no longer than a week and no shorter than 1 business day. Classes will still expire if unused within a reasonable period of time to be defined case by case.

It is unfortunately not possible to alternate meeting locations every other week. Meeting location will need to be the same all throughout the length of your term if meeting in person.

If you are attending one-on-one classes in person and you need to travel from time to time, it may be possible to have some of your classes in person while you are in the city and some of them live online while you are away.